This is how I use your personal information when you visit this site, email me or book a call. Short version: I only collect what I need to talk to you, I don't track you, and I never sell anything.
Who I am
Read the Room Ltd, registered in England and Wales, company number 17566148. Registered office: Finches Mead, Finches Lane, Twyford, Winchester SO21 1QB.
If you email me: your name, email address, and whatever you put in the email, such as your role, your organisation and its size.
If you book a call: bookings run through Calendly, so I get your name, email address, the time you picked and any answers you give on the booking form.
On the call: notes I take, including your answers for the free Reasonable Steps Snapshot. Please don't tell me the names or details of anyone involved in a live complaint. I don't need them.
When you visit the site: my web host, Vercel, keeps basic technical logs (such as your IP address, browser and the pages requested) to run the site and keep it secure.
The quiz on this site runs in your browser. Your answers aren't sent to me or stored anywhere.
Why I use it, and the legal basis
To reply to you, arrange calls and send you a proposal. This is in my legitimate interests as a business, and yours as someone who asked. If we go on to work together, it's also to take steps before a contract.
To deliver a programme if your organisation becomes a client. This is to carry out our contract.
To keep business and tax records. The law requires it.
To keep the site secure. This is in my legitimate interests.
I won't add you to a mailing list unless you ask to be on one.
Staff surveys in a programme
If your employer runs Read the Room, the staff survey is covered by a separate data processing agreement with your employer, and by the information you're given before you take part. Survey results are only shown for groups big enough that nobody can be picked out.
Who else sees it
Only the companies I use to run the business:
Calendly, for bookings
Vercel, which hosts this site
Google Workspace, for email
my accountant, insurer and professional advisers, if they need it
Calendly, Vercel and Google are based in the US. Where your data leaves the UK, it's protected by safeguards UK law approves, such as the UK Extension to the EU-US Data Privacy Framework or the UK's International Data Transfer Addendum.
I never sell your information or share it for advertising.
How long I keep it
Enquiries that don't turn into work: two years from our last contact, then deleted.
Client records: six years after the contract ends, because of tax law and how long claims can be brought.
Website logs: as long as Vercel keeps them, which is a matter of days or weeks.
Cookies
This site doesn't use tracking, analytics or advertising cookies. The fonts are hosted here, so nothing goes to Google. If you click through to Calendly, Calendly's own cookie notice applies there.
Your rights
You can ask me to:
show you what I hold about you
correct it
delete it
stop or limit how I use it
send it to you or someone else in a usable format
You can also object to anything I do on the basis of legitimate interests. Email tasha@readtheroomuk.co.uk. I'll reply within one month.
Complaints
If you're unhappy with how I've handled your data, tell me first and I'll sort it. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Changes
If this notice changes, I'll update it here and change the date at the top.